99zz's Privacy Policy —
Your Data Fully Secure

The core principle of 99zz's Privacy Policy is collecting only what is necessary. We do not collect any information beyond what is needed to provide our services. Whether you are registering, making a payment, or contacting support, only the information required for that specific action is collected.

99zz uses your information solely to enhance your gaming experience and ensure a safe service. We never sell your data to advertisers or use it for any unauthorized purpose.

• To create, manage, and complete the verification of your account.
• To securely process deposit and withdrawal transactions.
• To verify your age and identity and ensure responsible gaming.
• To detect and prevent fraud.
• To keep you informed about relevant promotions and offers (with your consent).
• To improve site functionality and enhance the user experience.
• To fulfill legal obligations and meet regulatory requirements.

99zz never sells your personal data to third parties for commercial purposes. Limited information may be shared with certain service providers, all of whom are contractually required to uphold our privacy standards.

• Payment Processor: Only the financial information necessary to complete a transaction is shared.
• KYC Partner: Identity documents are shared with verification agencies for identity confirmation.
• Game Software Provider: Only the limited data necessary to operate the game is shared.
• Legal Authorities: If required by a court order or government directive, data will be disclosed accordingly.

99zz uses cookies to remember your preferences and settings between sessions, and to keep the site running smoothly. Cookies are small text files stored in your browser.

You can disable cookies through your browser settings, though doing so may affect certain features on the site.

99zz employs world-class technology to protect your data. Beyond the technology itself, our entire team is trained in privacy protection. Data security is an ongoing commitment — we conduct regular security audits.

• All data transmissions are secured with SSL/TLS 256-bit encryption.
• Two-Factor Authentication (2FA) is available for all accounts.
• Data stored on our servers is also kept in an encrypted state.
• Restricted access policy — only authorized staff can view specific data.
• Regular penetration testing and security audits are conducted.
• Suspicious login attempts are automatically detected and blocked.

99zz does not retain your data longer than necessary. That said, certain information must be kept for a defined period to meet legal obligations. Even after an account is closed, some records are retained as required by law.

• Account information: retained while the account is active and for 5 years after closure.
• Transaction records: retained for up to 7 years as required by law.
• KYC documents: 5 years after account closure.
• Gaming Logs: Up to 1 year.
• Support conversations: retained for up to 2 years.
• Cookies & Session Data: Up to 1 year from the end of a session.

As a 99zz user, you have full control over your own data. Contact our support team to exercise any of the rights listed below.

99zz strictly prohibits registration and gaming by anyone under 18. We do not knowingly collect personal information from minors. Age is verified during the KYC process, and any suspicious accounts are reviewed immediately.

• Age verification is mandatory at registration.
• Additional ID verification may be requested in suspicious cases.
• Any data found to belong to a minor is deleted immediately.

99zz reserves the right to update this Privacy Policy at any time. For major changes, notice will be given at least 30 days before they take effect, via email or an on-site announcement. Minor changes will be notified with 7 days' notice.

• The date of any update will always be noted at the top of the page.
• Update notifications will be sent to your registered email address.
• Continued use of the site after any changes constitutes acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.

For any privacy-related questions, concerns, or complaints, our dedicated privacy team is always ready to help. We typically respond within 48 hours.

• After logging in, you can also get privacy-related assistance via live chat.
• If a complaint is not resolved, you have the right to escalate it to the relevant licensing authority.
• Requests to delete or correct data are typically processed within 30 days.